TONLE SAP LAKE HALF DAY - DISCOVER FLOATING VILLAGE

TONLE SAP LAKE HALF DAY - DISCOVER FLOATING VILLAGE

TOUR INFORMATION

Rate:

 

                   

0/5 (0 rate)

Tour code: 1196-8652
Tour length: half day
Price: $40.00
Packages tour: Day Tours
  • 24/7 Support number
    +84-903091408

This morning we will enjoy a boat ride on the Tonle Sap lake. This is the largest permanent fresh-water lake in South East Asia and flows into Tonle Sap River, joining the Mekong in Siem Reap. We will see a fishermen's "floating village" with floating schools, floating police station, etc. It is same as a big village floating on the lake, and the "village" move from place to place following water levels and current. 

BAck to your hotel at around 12:00pm, tour end.

Price: 40usd per person.

Start daily.

Included:

Car, tour guide speak English and boat fee.

    1. What should I do if I want to book a tour but cannot pay immediately?
    2. How do I know that my booking is confirmed?
    3. What if I have special requirements for the tour?
    4. The manner and method of payment?
    5. Do you accept credit card and what kind?
    6. What can I get more information if I can’t go to meet you in person?
    7. What currency system is your company using?
    8. How about the quality of the tour which we buy from bookingyourtravel.com
    9. What should I do if I want to cancel/change my itinerary?
    10. Can I make a reservation for my friends or my family members?
    11. Does my safety is secured when I pay online? Is it safer than traditional way?
    12. What should I do if my email containing bills get lost?
    13. Can I pay the value of the invoice in several times?

Anwsering Questions

1. What should I do if I want to book a tour but cannot pay immediately?

When watching tour on the websites, if you want to book a tour but cannot pay immediately, you can definitely book that tour in advance. We would record the tour on our system. Then we will contact you via email to discuss payment issues. And you need to pay in advance 30% of the invoice value to ensure that you will use our service.

2. How do I know that my booking is confirmed?

After you have booked our tour, there will be an automatic email sent to your email which you used to book your tour. It is a confirmation of our company to notify that the booking process have been successfully stored. Within 2 working days, our representative will make a conversation with you via email or telephone call. The itinerary along with detailed information about your tour will be specified during this process.

3. What if I have special requirements for the tour?

In our online booking form, there would be a blank box which is offered to the visitor, who has special needs. It so called Special Requirements. By filling this blank, you will be ensured that our company would try our best to make you the most comfortable days without worrying anything.

4. The manner and method of payment?

Manner:
You can pay at the time of booking confirmation.

Or for any reason that you cannot pay immediately, you can pay after successful booking confirmation. But you have to pay before the start of the tour at least 3 working days. (For the tour that starts no later than 3 days from the date of booking, you must pay immediately after successful confirmation of booking. Because we have to pay the costs necessary for you during the tour in advance (for example, hotel reservation cost, or entrance fees, and so on).

Method:
You can pay in cash at our office after successful confirmation of the booking on websites system, which is located at 18A Ngo Tat To street, Dong Da District, Hanoi, Vietnam.

If you are not in Vietnam, Vietnam or cannot come to our office, you can pay online via PayPal as soon as successful confirmation of booking. You only have to pay in advance 30 % of the total invoice value. This is used to pay for the necessary expenses (for example, hotel reservation and booking services need ...).

5. Do you accept credit card and what kind?


6. What can I get more information if I can’t go to meet you in person?

If there is any enquiry, please contact us via email or telephone call.

Email: booking@vacationindochina.com
7. What currency system is your company using?

    Online Payment via PayPal: We accept to use all currencies which PayPal accept.
    Payment at office: We accept all currencies.


Note: We will change to USD with the equivalent value at the exchange rate of the Vietnamese market at the time of payment.

8. How about the quality of the tour which we buy from booking@vacationindochina.com

Operated over 5 years, our company has been secured one of the leading travel agencies in quality. With such a long time working in tourism, we have drawn a lot of experience gradually. The company is staffed entirely by experts in the tourism field. The qualified workers have been trained carefully, which aim to deliver the best service to any tourist. Whether you are a hard-to-please customer or an easygoing one, you will soon enjoy the guaranteed services and facilities in our tour. With such the experience like that, we make sure that all organized tours are designed for each particular customer with the best quality that we can offer.

9. What should I do if I want to cancel/change my itinerary?

Change The Time of A Tour: Normally, we will not charge this change if you notify us 3 days before the starting day of the tour. Except hotel partner refuses to change (very rare), you have to pay additional costs to book hotels at the new time.

Change A Tour: We will calculate the different levels of the prices between the old tour and the new one, and the cost of the booked service in advance can be refunded or not (hotel booking fees). After that, we will you with the complete detail.

Cancel A Tour: Deciding to cancel the tour, you will pay a cost to tour cancelling services. This cost will depend on many factors, which may change from time to time (for example, how long does the notice time in comparison with starting day of the tour...)

IF YOU ENCOUNTER ANY PROBLEM, PLEASE CONTECT US IMMEDIATELY FOR SPECIFIC INSTRUCTION.
Email: booking@vacationindochina.com
10. Can I make a reservation for my friends or my family members?

Yes, you can. If you are a person who pays for and participates in the tour, you won’t need to worry about this. In case you want to make a reservation for your friends or family members, you should follow our instruction. In other words, this means you pay for it but you don’t come along with the tour. In that case, we offer you a blank space which is “Customer information”. That is the name of a person who pays for the tour. Right below that space, there is “How can we contact you in Vietnam”. Please fill in the blank with any person that you intend to book a tour for.
After completing the payment procedure online, you will receive an email in which a form is attached. Then, you fill in the form with the personal information of your friends or family members. After that, we can acknowledge all the necessary information.

11. Does my safety is secured when I pay online? Is it safer than traditional way?

Definitely yes. Although you book a tour through our website, you will be transferred to a website of PayPal when you want to carry out a financial transaction. This is one of the most famous company which majors in financial transaction around the world. Our company is not responsible for the information on your credit card in the payment process because you will go through this process with PayPal. 

12. What should I do if my email containing bills get lost?

When you lost your email containing bills, please contact us for new bills provided after we test the system.

Email:booking@vacationindochina.com
13. Can I pay the value of the invoice in several times?

When successful confirmation of booking, if you choose to pay online, you just need to pay us in advance 30 % of the invoice value. This will let us know that you will use our service. And it is used to make hotel reservations and other services, which need to be set in advance for your tour.

 

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